CROSS. (1999). REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITY PRESS.
Chicago-referens (17:e uppl.)CROSS. REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITIES PRESS INDIA: UNIVERSITY PRESS, 1999.
MLA-referens (9:e uppl.)CROSS. REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITY PRESS, 1999.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.