KRANZ GARRY. (2007). BEST PRACTICES: COMMUNICATING EFFECTIVELY. HARPER COLLINS PUBLISHERS.
Citazione stile Chigago Style (17a edizione)KRANZ GARRY. BEST PRACTICES: COMMUNICATING EFFECTIVELY. NEW YORK: HARPER COLLINS PUBLISHERS, 2007.
Citatione MLA (9a ed.)KRANZ GARRY. BEST PRACTICES: COMMUNICATING EFFECTIVELY. HARPER COLLINS PUBLISHERS, 2007.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.