KRANZ GARRY. (2007). BEST PRACTICES: COMMUNICATING EFFECTIVELY. HARPER COLLINS PUBLISHERS.
芝加哥风格引文KRANZ GARRY. BEST PRACTICES: COMMUNICATING EFFECTIVELY. NEW YORK: HARPER COLLINS PUBLISHERS, 2007.
MLA引文KRANZ GARRY. BEST PRACTICES: COMMUNICATING EFFECTIVELY. HARPER COLLINS PUBLISHERS, 2007.
警告：这些引文格式不一定是100％准确.