Cita APA (7th ed.)

CARTIN THOMAS J. (1993). PRINCIPLES AND PRACTICES OF TQM. ASQ QUALITY PRESS.

Cita Chicago (17th ed.)

CARTIN THOMAS J. PRINCIPLES AND PRACTICES OF TQM. WISCONSIN: ASQ QUALITY PRESS, 1993.

Cita MLA (9th ed.)

CARTIN THOMAS J. PRINCIPLES AND PRACTICES OF TQM. ASQ QUALITY PRESS, 1993.