Cita APA (7a ed.)

CARTIN THOMAS J. (1993). PRINCIPLES AND PRACTICES OF TQM. ASQ QUALITY PRESS.

Cita Chicago Style (17a ed.)

CARTIN THOMAS J. PRINCIPLES AND PRACTICES OF TQM. WISCONSIN: ASQ QUALITY PRESS, 1993.

Cita MLA (9a ed.)

CARTIN THOMAS J. PRINCIPLES AND PRACTICES OF TQM. ASQ QUALITY PRESS, 1993.