SINGHAL SUSHILA. (1987). BANKS AND CUSTOMERS: A BEHAVIOUR ANALYSIS. IND.REL.&HUMAN RES.
Cita Chicago (17th ed.)SINGHAL SUSHILA. BANKS AND CUSTOMERS: A BEHAVIOUR ANALYSIS. NEW DELHI: IND.REL.&HUMAN RES, 1987.
Cita MLA (9th ed.)SINGHAL SUSHILA. BANKS AND CUSTOMERS: A BEHAVIOUR ANALYSIS. IND.REL.&HUMAN RES, 1987.
Atenció: Aquestes cites poden no estar 100% correctes.