INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. (2005). INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. GURGAON: INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY, 2005.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY, 2005.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.