INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. (2005). INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY.
Chicago-Zitierstil (17. Ausg.)INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. GURGAON: INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY, 2005.
MLA-Zitierstil (9. Ausg.)INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY, 2005.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.