APA (7e ed.) Bronvermelding

INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. (2005). INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY.

Chicago (17e ed.) Bronvermelding

INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. GURGAON: INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY, 2005.

MLA (9e ed.) Bronvermelding

INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY. INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT. INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY, 2005.