APA-viite (7. p.)

GOETSCH DAVID L. (1994). INTRODUCTION TO TOTAL QUALITY (2ND.). PRENTICE -HALL INTERNATIONAL, INC.

Chicago-viite (17. p.)

GOETSCH DAVID L. INTRODUCTION TO TOTAL QUALITY. 2ND. NEW JERSEY: PRENTICE -HALL INTERNATIONAL, INC, 1994.

MLA-viite (9. p.)

GOETSCH DAVID L. INTRODUCTION TO TOTAL QUALITY. 2ND. PRENTICE -HALL INTERNATIONAL, INC, 1994.