Style de citation APA (7e éd.)

GOETSCH DAVID L. (1994). INTRODUCTION TO TOTAL QUALITY (2ND.). PRENTICE -HALL INTERNATIONAL, INC.

Style de citation Chicago (17e éd.)

GOETSCH DAVID L. INTRODUCTION TO TOTAL QUALITY. 2ND. NEW JERSEY: PRENTICE -HALL INTERNATIONAL, INC, 1994.

Style de citation MLA (9e éd.)

GOETSCH DAVID L. INTRODUCTION TO TOTAL QUALITY. 2ND. PRENTICE -HALL INTERNATIONAL, INC, 1994.