GOETSCH DAVID L. (1994). INTRODUCTION TO TOTAL QUALITY (2ND.). PRENTICE -HALL INTERNATIONAL, INC.
Chicagoスタイル(17版)引用形式GOETSCH DAVID L. INTRODUCTION TO TOTAL QUALITY. 2ND. NEW JERSEY: PRENTICE -HALL INTERNATIONAL, INC, 1994.
MLA(9版)引用形式GOETSCH DAVID L. INTRODUCTION TO TOTAL QUALITY. 2ND. PRENTICE -HALL INTERNATIONAL, INC, 1994.
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