GOETSCH DAVID L. (1994). INTRODUCTION TO TOTAL QUALITY (2ND.). PRENTICE -HALL INTERNATIONAL, INC.
芝加哥风格引文GOETSCH DAVID L. INTRODUCTION TO TOTAL QUALITY. 2ND. NEW JERSEY: PRENTICE -HALL INTERNATIONAL, INC, 1994.
MLA引文GOETSCH DAVID L. INTRODUCTION TO TOTAL QUALITY. 2ND. PRENTICE -HALL INTERNATIONAL, INC, 1994.
警告：这些引文格式不一定是100％准确.