APA (7th ed.) Citation

PARVATIYAR A. (2001). CUSTOMER RELATIONSHIP MANAGEMENT. TATA MCGRAW-HILL PUBLISHING COMPANY.

Chicago Style (17th ed.) Citation

PARVATIYAR A. CUSTOMER RELATIONSHIP MANAGEMENT. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY, 2001.

MLA (9th ed.) Citation

PARVATIYAR A. CUSTOMER RELATIONSHIP MANAGEMENT. TATA MCGRAW-HILL PUBLISHING COMPANY, 2001.