MUKHERJEE KAUSHIK. (2007). CUSTOMER RELATIONSHIP MANAGEMENT. PRENTICE - HALL.
Chicago-čujuhus (17. p.)MUKHERJEE KAUSHIK. CUSTOMER RELATIONSHIP MANAGEMENT. NEW DELHI: PRENTICE - HALL, 2007.
MLA-čujuhus (9. p.)MUKHERJEE KAUSHIK. CUSTOMER RELATIONSHIP MANAGEMENT. PRENTICE - HALL, 2007.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.