MUKHERJEE KAUSHIK. (2007). CUSTOMER RELATIONSHIP MANAGEMENT. PRENTICE - HALL.
芝加哥风格引文MUKHERJEE KAUSHIK. CUSTOMER RELATIONSHIP MANAGEMENT. NEW DELHI: PRENTICE - HALL, 2007.
MLA引文MUKHERJEE KAUSHIK. CUSTOMER RELATIONSHIP MANAGEMENT. PRENTICE - HALL, 2007.
警告：这些引文格式不一定是100％准确.