APA aipamena

SHETH J.N.,PARVATIYAR A.,SHAINESH G. (2001). CUSTOMER RELATIONSHIP MANAGEMENT. TMH.

Chicago Style aipamena

SHETH J.N.,PARVATIYAR A.,SHAINESH G. CUSTOMER RELATIONSHIP MANAGEMENT. NEW DELHI: TMH, 2001.

MLA aipamena

SHETH J.N.,PARVATIYAR A.,SHAINESH G. CUSTOMER RELATIONSHIP MANAGEMENT. TMH, 2001.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.