Citazione Stile APA (7a Edizione)

SHETH J.N.,PARVATIYAR A.,SHAINESH G. (2001). CUSTOMER RELATIONSHIP MANAGEMENT. TMH.

Citazione stile Chigago Style (17a edizione)

SHETH J.N.,PARVATIYAR A.,SHAINESH G. CUSTOMER RELATIONSHIP MANAGEMENT. NEW DELHI: TMH, 2001.

Citatione MLA (9a ed.)

SHETH J.N.,PARVATIYAR A.,SHAINESH G. CUSTOMER RELATIONSHIP MANAGEMENT. TMH, 2001.