SHETH J.N.,PARVATIYAR A.,SHAINESH G. (2001). CUSTOMER RELATIONSHIP MANAGEMENT. TMH.
Chicago-čujuhus (17. p.)SHETH J.N.,PARVATIYAR A.,SHAINESH G. CUSTOMER RELATIONSHIP MANAGEMENT. NEW DELHI: TMH, 2001.
MLA-čujuhus (9. p.)SHETH J.N.,PARVATIYAR A.,SHAINESH G. CUSTOMER RELATIONSHIP MANAGEMENT. TMH, 2001.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.