APA (7. basım) Alıntı

SHETH J.N.,PARVATIYAR A.,SHAINESH G. (2001). CUSTOMER RELATIONSHIP MANAGEMENT. TMH.

Chicago Style (17. basım) Atıf

SHETH J.N.,PARVATIYAR A.,SHAINESH G. CUSTOMER RELATIONSHIP MANAGEMENT. NEW DELHI: TMH, 2001.

MLA (9th ed.) Atıf

SHETH J.N.,PARVATIYAR A.,SHAINESH G. CUSTOMER RELATIONSHIP MANAGEMENT. TMH, 2001.