APA-ийн эшлэл(7 дахь хэвлэлт)

STONE BOB. (1992). SUCCESSFUL TELEMARKETING: OPPORTUNITIES & TECH. FOR INC SALES AND PROFITS (2.). NTC BUSINESS BOOKS.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

STONE BOB. SUCCESSFUL TELEMARKETING: OPPORTUNITIES & TECH. FOR INC SALES AND PROFITS. 2. U S A: NTC BUSINESS BOOKS, 1992.

MLA -ийн эшлэл (9 дэх хэвлэлт)

STONE BOB. SUCCESSFUL TELEMARKETING: OPPORTUNITIES & TECH. FOR INC SALES AND PROFITS. 2. NTC BUSINESS BOOKS, 1992.