Citazione Stile APA (7a Edizione)

NEWELL FREDERICK. (2000). LOYALTY-COM: CUSTOMER RELATIONSHIP MANAGEMENT IN THE NEW ERA OF INTERNET MARKETING. MCGRAW-HILL.

Citazione stile Chigago Style (17a edizione)

NEWELL FREDERICK. LOYALTY-COM: CUSTOMER RELATIONSHIP MANAGEMENT IN THE NEW ERA OF INTERNET MARKETING. NEW YORK: MCGRAW-HILL, 2000.

Citatione MLA (9a ed.)

NEWELL FREDERICK. LOYALTY-COM: CUSTOMER RELATIONSHIP MANAGEMENT IN THE NEW ERA OF INTERNET MARKETING. MCGRAW-HILL, 2000.