NEWELL FREDERICK. (2000). LOYALTY-COM: CUSTOMER RELATIONSHIP MANAGEMENT IN THE NEW ERA OF INTERNET MARKETING. MCGRAW-HILL.
Цитирование в стиле Чикаго (17-е изд.)NEWELL FREDERICK. LOYALTY-COM: CUSTOMER RELATIONSHIP MANAGEMENT IN THE NEW ERA OF INTERNET MARKETING. NEW YORK: MCGRAW-HILL, 2000.
Цитирование MLA (9-е изд.)NEWELL FREDERICK. LOYALTY-COM: CUSTOMER RELATIONSHIP MANAGEMENT IN THE NEW ERA OF INTERNET MARKETING. MCGRAW-HILL, 2000.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.