MEASURING CUSTOMER SATISFACTION: DEVELOPMENT AND USE OF QUESTIONNAIRS
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| 主要作者: | |
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| 格式: | 图书 |
| 出版: |
USA
ASQ QUALITY PRESS
1992
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MARC
| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a HAYES BOB E | ||
| 250 | |||
| 020 | |||
| 650 | |||
| 942 | |c BK | ||
| 245 | |a MEASURING CUSTOMER SATISFACTION: DEVELOPMENT AND USE OF QUESTIONNAIRS | ||
| 260 | |c 1992 |b ASQ QUALITY PRESS |a USA | ||
| 082 | |a 658.812 | ||
| 300 | |a XIII,165 | ||
| 999 | |c 272513 |d 272513 | ||
| 952 | |0 0 |1 2 |4 0 |6 658_812000000000000 |7 0 |9 368433 |a 00004532 |b 00004532 |d 1997-04-17 |l 0 |o 658.812 |p 016206 |r 2017-09-07 |v 343.42 |w 2017-09-07 |y BK | ||