Dyfyniad APA

OAKLAND JOHN S. (2003). TOTAL QUALITY MANAGEMENT: TEXT WITH CASES (3RD.). BUTTERWORTH-HEINEMANN.

Dyfyniad Arddull Chicago

OAKLAND JOHN S. TOTAL QUALITY MANAGEMENT: TEXT WITH CASES. 3RD. AMSTERDAM: BUTTERWORTH-HEINEMANN, 2003.

Dyfyniad MLA

OAKLAND JOHN S. TOTAL QUALITY MANAGEMENT: TEXT WITH CASES. 3RD. BUTTERWORTH-HEINEMANN, 2003.

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