APA (7. basım) Alıntı

OAKLAND JOHN S. (2003). TOTAL QUALITY MANAGEMENT: TEXT WITH CASES (3RD.). BUTTERWORTH-HEINEMANN.

Chicago Style (17. basım) Atıf

OAKLAND JOHN S. TOTAL QUALITY MANAGEMENT: TEXT WITH CASES. 3RD. AMSTERDAM: BUTTERWORTH-HEINEMANN, 2003.

MLA (9th ed.) Atıf

OAKLAND JOHN S. TOTAL QUALITY MANAGEMENT: TEXT WITH CASES. 3RD. BUTTERWORTH-HEINEMANN, 2003.