APA citiranje

BLATTBERG R C. (2001). CUSTOMER EQUIT: BUILDING AND MANAGING RELATIONSHIP?. ASSETS. H B S.

Chicago Style (17th ed.) Citation

BLATTBERG R C. CUSTOMER EQUIT: BUILDING AND MANAGING RELATIONSHIP?. ASSETS. BOSTON: H B S, 2001.

MLA citiranje

BLATTBERG R C. CUSTOMER EQUIT: BUILDING AND MANAGING RELATIONSHIP?. ASSETS. H B S, 2001.