Cita APA (7th ed.)

CIANFRANI C A. (2001). ISO 9001: 2000 EXPLAINED (2ND.). ASQ QUALITY PRESS.

Cita Chicago (17th ed.)

CIANFRANI C A. ISO 9001: 2000 EXPLAINED. 2ND. MILWAUKEE: ASQ QUALITY PRESS, 2001.

Cita MLA (9th ed.)

CIANFRANI C A. ISO 9001: 2000 EXPLAINED. 2ND. ASQ QUALITY PRESS, 2001.