CIANFRANI C A. (2001). ISO 9001: 2000 EXPLAINED (2ND.). ASQ QUALITY PRESS.
Lua i Stíl Chicago (17ú heag.)CIANFRANI C A. ISO 9001: 2000 EXPLAINED. 2ND. MILWAUKEE: ASQ QUALITY PRESS, 2001.
Lua MLA (9ú heag.)CIANFRANI C A. ISO 9001: 2000 EXPLAINED. 2ND. ASQ QUALITY PRESS, 2001.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.