KUMAR V. (2012). LEGENDS IN MARKETING: CUSTOMER RELATIONSHIP MANAGEMENT -Vol.10. SAGE PUBLICATIONS.
Cita Chicago (17th ed.)KUMAR V. LEGENDS IN MARKETING: CUSTOMER RELATIONSHIP MANAGEMENT -Vol.10. NEW DELHI: SAGE PUBLICATIONS, 2012.
Cita MLA (9th ed.)KUMAR V. LEGENDS IN MARKETING: CUSTOMER RELATIONSHIP MANAGEMENT -Vol.10. SAGE PUBLICATIONS, 2012.
Atenció: Aquestes cites poden no estar 100% correctes.