APA-ийн эшлэл(7 дахь хэвлэлт)

KUMAR V. (2012). LEGENDS IN MARKETING: CUSTOMER RELATIONSHIP MANAGEMENT -Vol.10. SAGE PUBLICATIONS.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

KUMAR V. LEGENDS IN MARKETING: CUSTOMER RELATIONSHIP MANAGEMENT -Vol.10. NEW DELHI: SAGE PUBLICATIONS, 2012.

MLA -ийн эшлэл (9 дэх хэвлэлт)

KUMAR V. LEGENDS IN MARKETING: CUSTOMER RELATIONSHIP MANAGEMENT -Vol.10. SAGE PUBLICATIONS, 2012.