APA (7 ম সংস্করণ) উদ্ধৃতি

GILL PRIYA. (2007). BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. SRISHTI BOOK DISTRIBUTORS.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

GILL PRIYA. BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. NEW DELHI: SRISHTI BOOK DISTRIBUTORS, 2007.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

GILL PRIYA. BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. SRISHTI BOOK DISTRIBUTORS, 2007.