GILL PRIYA. (2007). BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. SRISHTI BOOK DISTRIBUTORS.
Chicago (17e ed.) BronvermeldingGILL PRIYA. BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. NEW DELHI: SRISHTI BOOK DISTRIBUTORS, 2007.
MLA (9e ed.) BronvermeldingGILL PRIYA. BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. SRISHTI BOOK DISTRIBUTORS, 2007.
Let op: Deze citaties zijn niet altijd 100% accuraat.