GILL PRIYA. (2007). BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. SRISHTI BOOK DISTRIBUTORS.
Цитирование в стиле Чикаго (17-е изд.)GILL PRIYA. BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. NEW DELHI: SRISHTI BOOK DISTRIBUTORS, 2007.
Цитирование MLA (9-е изд.)GILL PRIYA. BUSINESS PROCESS OUTSOURCING & CALL CENTRE: PROCESS AND STRATEGIES. SRISHTI BOOK DISTRIBUTORS, 2007.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.