APA način citiranja (7. izdanje)

BALAJI B. (2002). SERVICES MARKETING AND MANAGEMENT. SULTAN CHAND AND SONS.

Čikaški stil citiranja (17. izdanje)

BALAJI B. SERVICES MARKETING AND MANAGEMENT. NEW DELHI: SULTAN CHAND AND SONS, 2002.

MLA način citiranja (9. izdanje)

BALAJI B. SERVICES MARKETING AND MANAGEMENT. SULTAN CHAND AND SONS, 2002.