BALAJI B. (2002). SERVICES MARKETING AND MANAGEMENT. SULTAN CHAND AND SONS.
Chicago (17e ed.) BronvermeldingBALAJI B. SERVICES MARKETING AND MANAGEMENT. NEW DELHI: SULTAN CHAND AND SONS, 2002.
MLA (9e ed.) BronvermeldingBALAJI B. SERVICES MARKETING AND MANAGEMENT. SULTAN CHAND AND SONS, 2002.
Let op: Deze citaties zijn niet altijd 100% accuraat.