BALAJI B. (2002). SERVICES MARKETING AND MANAGEMENT. SULTAN CHAND AND SONS.
芝加哥风格引文BALAJI B. SERVICES MARKETING AND MANAGEMENT. NEW DELHI: SULTAN CHAND AND SONS, 2002.
MLA引文BALAJI B. SERVICES MARKETING AND MANAGEMENT. SULTAN CHAND AND SONS, 2002.
警告：这些引文格式不一定是100％准确.