APA način citiranja (7. izdanje)

EDVARDSSON BO. (1994). QUALITY OF SERVICE: MAKING IT REALLY WORK. MCGRAW-HILL.

Čikaški stil citiranja (17. izdanje)

EDVARDSSON BO. QUALITY OF SERVICE: MAKING IT REALLY WORK. NEW YORK: MCGRAW-HILL, 1994.

MLA način citiranja (9. izdanje)

EDVARDSSON BO. QUALITY OF SERVICE: MAKING IT REALLY WORK. MCGRAW-HILL, 1994.