GILBERT JOHN. (1993). HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. AFFILIATED EAST WEST PRESS.
Chicago-Zitierstil (17. Ausg.)GILBERT JOHN. HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. NEW DELHI: AFFILIATED EAST WEST PRESS, 1993.
MLA-Zitierstil (9. Ausg.)GILBERT JOHN. HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. AFFILIATED EAST WEST PRESS, 1993.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.