GILBERT JOHN. (1993). HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. AFFILIATED EAST WEST PRESS.
Style de citation Chicago (17e éd.)GILBERT JOHN. HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. NEW DELHI: AFFILIATED EAST WEST PRESS, 1993.
Style de citation MLA (9e éd.)GILBERT JOHN. HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. AFFILIATED EAST WEST PRESS, 1993.
Attention : ces citations peuvent ne pas être correctes à 100%.