GILBERT JOHN. (1993). HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. AFFILIATED EAST WEST PRESS.
Chicago (17e ed.) BronvermeldingGILBERT JOHN. HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. NEW DELHI: AFFILIATED EAST WEST PRESS, 1993.
MLA (9e ed.) BronvermeldingGILBERT JOHN. HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. AFFILIATED EAST WEST PRESS, 1993.
Let op: Deze citaties zijn niet altijd 100% accuraat.