GILBERT JOHN. (1993). HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. AFFILIATED EAST WEST PRESS.
芝加哥风格引文GILBERT JOHN. HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. NEW DELHI: AFFILIATED EAST WEST PRESS, 1993.
MLA引文GILBERT JOHN. HOW TO EAT AN ELEPHANT: A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT. AFFILIATED EAST WEST PRESS, 1993.
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