APA (7th ed.) Citation

PERLOW LESLIE A. (2003). WHEN YOU SAY YES BUT MEAN NO. CROWN BUSINESS.

Chicago Style (17th ed.) Citation

PERLOW LESLIE A. WHEN YOU SAY YES BUT MEAN NO. NEW YORK: CROWN BUSINESS, 2003.

MLA (9th ed.) Citation

PERLOW LESLIE A. WHEN YOU SAY YES BUT MEAN NO. CROWN BUSINESS, 2003.