Style de citation APA (7e éd.)

PERLOW LESLIE A. (2003). WHEN YOU SAY YES BUT MEAN NO. CROWN BUSINESS.

Style de citation Chicago (17e éd.)

PERLOW LESLIE A. WHEN YOU SAY YES BUT MEAN NO. NEW YORK: CROWN BUSINESS, 2003.

Style de citation MLA (9e éd.)

PERLOW LESLIE A. WHEN YOU SAY YES BUT MEAN NO. CROWN BUSINESS, 2003.