KAPLAN ROBERT S. (1996). BALANCED SCORECARD. HARVARD BUSINESS SCHOOL PRESS.
芝加哥风格引文KAPLAN ROBERT S. BALANCED SCORECARD. BOSTON: HARVARD BUSINESS SCHOOL PRESS, 1996.
MLA引文KAPLAN ROBERT S. BALANCED SCORECARD. HARVARD BUSINESS SCHOOL PRESS, 1996.
警告：这些引文格式不一定是100％准确.