APA引文

WIERSEMA FRED. (1998). CUSTOMER SERVICE. HARPER COLLINS PUBLISHERS.

Chicago Style (17th ed.) Citation

WIERSEMA FRED. CUSTOMER SERVICE. NEW YORK: HARPER COLLINS PUBLISHERS, 1998.

MLA引文

WIERSEMA FRED. CUSTOMER SERVICE. HARPER COLLINS PUBLISHERS, 1998.

警告：這些引文格式不一定是100％准確.