KARR R. (1998). COMPLETE IDIOT`S GUIDE TO GREAT CUSTOMER SERVICE. PRENTICE -HALL INTERNATIONAL, INC.
Citación estilo ChicagoKARR R. COMPLETE IDIOT`S GUIDE TO GREAT CUSTOMER SERVICE. NEW DELHI: PRENTICE -HALL INTERNATIONAL, INC, 1998.
Cita MLAKARR R. COMPLETE IDIOT`S GUIDE TO GREAT CUSTOMER SERVICE. PRENTICE -HALL INTERNATIONAL, INC, 1998.
Warning: These citations may not always be 100% accurate.