KARR R. (1998). COMPLETE IDIOT`S GUIDE TO GREAT CUSTOMER SERVICE. PRENTICE -HALL INTERNATIONAL, INC.
Chicago-čujuhus (17. p.)KARR R. COMPLETE IDIOT`S GUIDE TO GREAT CUSTOMER SERVICE. NEW DELHI: PRENTICE -HALL INTERNATIONAL, INC, 1998.
MLA-čujuhus (9. p.)KARR R. COMPLETE IDIOT`S GUIDE TO GREAT CUSTOMER SERVICE. PRENTICE -HALL INTERNATIONAL, INC, 1998.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.