Cita APA (7th ed.)

GOTTSCHALK JACK. (2002). CRISIS MANAGEMENT. CAPSTONE PUBLISHING.

Cita Chicago (17th ed.)

GOTTSCHALK JACK. CRISIS MANAGEMENT. U K: CAPSTONE PUBLISHING, 2002.

Cita MLA (9th ed.)

GOTTSCHALK JACK. CRISIS MANAGEMENT. CAPSTONE PUBLISHING, 2002.