Cita APA (7a ed.)

GOTTSCHALK JACK. (2002). CRISIS MANAGEMENT. CAPSTONE PUBLISHING.

Cita Chicago Style (17a ed.)

GOTTSCHALK JACK. CRISIS MANAGEMENT. U K: CAPSTONE PUBLISHING, 2002.

Cita MLA (9a ed.)

GOTTSCHALK JACK. CRISIS MANAGEMENT. CAPSTONE PUBLISHING, 2002.